Privacy Policy

Introduction

At pelavlithderio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

We may collect the following types of information:

• • Contact details including name, email address, phone number, and postal address
• • Financial information relevant to consultation services, such as income ranges and planning goals
• • Technical data including IP address, browser type, and website usage patterns
• • Communication records from consultations, emails, and customer service interactions

How We Use Your Information

We use collected information to:

• • Provide personalized financial planning consultations and related services
• • Communicate with you about appointments, services, and relevant financial insights
• • Improve our website functionality and service delivery
• • Comply with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal information based on:

We process your data on the basis of consent for marketing communications and legitimate interest for service delivery and website functionality.: Consent / Legitimate Interest

Cookies and Tracking

Our website uses cookies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser or our preference center.

View our Cookie Policy Cookie Policy

Information Sharing

We may share your information with:

• • Service providers who assist with website operations, payment processing, and communication tools
• • Regulatory authorities when required by law or regulation
• • Professional advisors including legal counsel and auditors, subject to confidentiality agreements

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Data Retention

We retain personal information only as long as necessary for service provision, legal compliance, and legitimate business purposes. Consultation records are typically maintained for seven years.

Your Privacy Rights

Under Australian Privacy Principles, you have the right to:

• • Access your personal information and request copies of data we hold
• • Correct inaccurate or incomplete personal information
• • Request deletion of your personal information in certain circumstances
• • Withdraw consent for marketing communications at any time
• • Lodge complaints with the Office of the Australian Information Commissioner

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18 years of age.

Policy Changes

We may update this Privacy Policy periodically. Significant changes will be communicated through website notices or direct communication. Continued use constitutes acceptance of updated terms.

Contact Information

For questions about this Privacy Policy or your personal information: